Expansion Requests

When we receive a request for HOURCAR or Evie expansion from a community member or HOURCAR member, use the following steps to follow up.

Non-Local Requests and Info Gathering

If the request is for outside Twin Cities, forward to expansion@hourcar.org. Common non-local requests are inquiries in the service of research and carshare industry professionals or municipalities looking for advice on how to start their own projects. After being forwarded to expansion@hourcar.org, the email can be deleted and no further steps need to be followed.

For requests within the Twin Cities Metro area:

1. Log request details in the Location Request Spreadsheet.

   • If they have described a specific location but there is not a neighborhood name given, check Google maps to find a relevant nearby neighborhood and put specifics in the notes.

2. If these criteria are met, proceed as follows:

   • If the request is regarding HOURCAR expansion, forward request to multifamily@hourcar.org (through end of Tranche 3 of Multifamily Project)
   • If the request is regarding active Evie expansion projects, forward request to expansion@hourcar.org.

   Current Active Projects

   • St Paul East Side Expansion - Evie Carshare (2024-2025)
   • If the request is about Evie expansion within the Twin Cities but not inside active project areas, proceed to step 3 without forwarding to anyone.

3. Move email to "Evie Area and HC Hub Requests" folder in the inbox

4. Follow up with member with appropriate email template.