graph
A{Incomplete} -->|docs and card| B{Pending}
A --> |missing info| C[Mailchimp import - Incomplete]
C -->|30 days since applying| D[Time Out - Archive]
B --> E{Approved}
E --> F[Mailchimp Import - New member]
B --> G{Rejected}
G --> I[Close Account]
B --> |More information needed| L[Email applicant]
L --> |Two weeks with no response| H[Second email reminder]
H --> |Two more weeks with no response| J[Final notice]
J --> |Three business days with no response| K[Application Cancelled]