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Business Partnerships

A Business Partnership is a Business Account that has been given free driving privileges and Damage Fee Waiver due to their relationship with HOURCAR through either Community Engagement or Marketing. A partner account is not billed for trips, but is still responsible for fees incurred due to violations of terms (eg, late fees, parking tickets, etc).

Partnership Criteria

A successful business partnership has:

  • buy-in and excitement from the organization
  • someone able to be an active admin
  • understanding of their responsibility for fees accrued

If all of these are present, they could be a good candidate for partnership! Let MS know contact info of who to email with a Partnership Invite, and set up is handled by MS from there.

Account Set Up

Approving Partners

All businesses applying through a partnership need to be sponsored by Marketing or Community Engagement. Either department can request that MS sends an invite to join as a Partner Business for free trip costs.

Email invite template can be found in "2. Welcome -> Business -> Invitation for Business Partnership Account". Copy the relevant HOURCAR Department Head on the invitation.

Confirm Approval Before Proceeding

If we have received a Partner Business application and have not received a prior approval request, reach out to the relevant sponsoring Department Head to confirm the business partnership before moving forward.

Creating Partner Accounts

  1. Follow the Create Business Account steps.

    • When adding to the spreadsheet, indicate the partnership relationship.

  2. Go to the "Payment Details" tab on the business portal and select "Set up IBAN". Enter HC00 0000 0000 0000 as the value.

    • Saving this should automatically approve the account to APPROVED status - confirm this is the case and manually approve if needed.

  3. Follow the Approve Admin steps.

    • Use the Partnership version of the welcome email. [To be created]

  4. When Adding Business Members, all registration fees are waived for partnership.

Account Management

Billing Fees to Partner Accounts

To bill a fee to a partner account, email the following info to accounting@hourcar.org:

Business Info

  • Business Name
  • Admin Name
  • Phone number
  • Email address
  • Mailing address

Invoice Info

  • Date on Invoice
  • Amount
  • Description of Fee for Memo of Invoice